HostBlast webhosting cheap but incompetent support technicians

I bought a HostBlast
webhosting account because it's super cheap! For $6 you'll have an affordable but dependable webhosting. When I signed up, I asked for some details about changing nameservers and other stuff. The first online technician who helped me knows a lot about their system but most recent one wasn't good, maybe lazy or just have no knowledge about the system or whatsoever. Read the complete chat history:


Hello NotRealName, Welcome to HostBlast.Net Live Help!
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Operator Host Blast has joined the chat.
Host Blast7:41:37 AM
Dear NotRealName, Thank you for contacting us! How may I help you?
NotRealName7:41:49 AM
Need help adding add-on domains
7:42:19 AM
I have trouble adding domains even though I changed the (A) servers already
Host Blast7:42:30 AM
Please change nameservers
NotRealName7:42:44 AM
I keep getting this error msg:
7:42:45 AM
Using nameservers with the following IPs: 50.57.11.88,208.73.210.41,208.73.211.42,50.57.11.89 Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver.
7:43:50 AM
I can't change my nameservers so I'm just changing A entries on my domain manager which works on my 2 other domains
7:44:07 AM
ping this NotRealName.com and NotRealName.net
7:44:21 AM
both are using HB's nameserver already
Host Blast7:44:25 AM
I am sorry, you need to change your nameservers
NotRealName7:45:09 AM
it's changed already I think that's what showing when you ping it
Host Blast7:45:35 AM
They are pointing to moniker
7:45:39 AM
http://who.is/whois/notrealaddress.com/
7:46:21 AM
http://who.is/whois/notrealaddress.net/
NotRealName7:46:56 AM
yup that's the name server but the A records is pointed to Hostblast
7:47:10 AM
check my domain hosted @ hostblast http://who.is/whois/anothernotrealaddress.com/
Host Blast7:47:11 AM
That is not possible with our servers
7:47:22 AM
you need to change nameserevrs
7:47:32 AM
This is for security reasons
NotRealName7:48:48 AM
Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver.
7:49:36 AM
You're the 4th tech I've talked to and you're the only one who said I can't do A entry changes?
Host Blast7:50:17 AM
You need to change nameservers not A records
NotRealName7:50:18 AM
Anyway, i'll jut wait a couple of days must be the propagation thing is slow
7:51:26 AM
Trust me A or Cname should work. This is my 7th webhosting account I can't be wrong ^_^
7:52:13 AM
Thanks for your time, I'll just ask for help another day
Host Blast7:52:37 AM
Thanks for chatting ! Goodbye


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Overall I love cheap and affordable - Hostblast webhosting! But some of their online technicians sucks!!! You get what you paid for!

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