Internet Fundamentals: Cable Internet Intermittent Disconnections

Internet Fundamentals: Cable Internet Intermittent Disconnection Fix

Coax Cable/Modem Router

A sudden loss of your internet nowadays is simply unacceptable; Internet is now part of life, but before you call the technical support of your internet provider make sure you do these simple steps to bring back your internet connection.

1. First, check to see if your modem/router has lights on. Are the lights blinking, any lights at all? If you don't know how to figure this out then it's time to get the manual of your modem router. But first and foremost, do this simple trick - unplug the power cable and wait for at least 1 minute then plug it back in.

Is the Internet back? Lights still blinking?

2. It's time to unplug everything. Remove the power plug and the coax cable from the modem router device. If you are using a cable splitter for your TV and Router, try plugging the coax cable directly to the wall outlet. Plug the coax and power cable back to the router and power it on!

Is the Internet back? Lights still blinking?



Network Settings

1. In case somebody messed up your desktop, it's time to check your network settings.

Do you know where to find it?

Start > Control Panel > Network and Internet > Network Connections >  Check the properties of the Local Internet Connection



Make sure it is set to Obtain IP Address Automatically


Contacting Tech Support

1. Ask if there is any network issues in your area, if the tech says NO. Don't panic.
2. Most likely, the technical support would ask you to unplug and replug all the cables, basically everything that you just did earlier.
3. If everything fails, a technician will be dispatched to your home to troubleshoot the network issue.

Just in case the technician would say YOU NEED TO BUY A NEW DEVICE, make sure you do or ask him to get another COAX CABLE and test the connection again. If it fails, then it's time to get a new modem router.

Modem Router Top Brands: Motorola, Netgear, Linksys, Belkin

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